35 Complex tourist services in hotels (by

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Uploaded: 03.06.2010
Content: 00603100235813.rar (29,39 kB)

Description

Complete tourist services in hotels (by enterprises and content services)

Введение…………………………………………………………………………3
1. Overview of the Company ............................................. 4
2. The composition of integrated services ............................................. 8
3. Technological scheme of service of tourists in the hotel ............ ..10
4. Valet ............................................................... 13
5. Operational process and service functions of the reception ........................................................................... 16
6. The structure of hotel services ................................................... .18
7. Material and technical structure of a typical hotel enterprise ..................................................................... ... ... 20
8. Features of work in the hospitality service .... ..................... 24
Заключение………………………………………………………………….....30
References ..................................................................... .32

Additional information

33
Code 35

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