Abstract: Business communication (written 2006)

Contents:

Theme 1. The object and purpose of psychology and ethics of business communication 4
1. The basic principles and concepts of the discipline "Networking" 4
2. Russian thinkers of the spiritual and moral aspects of business 5
3. On the spiritual and moral potential of the development of market relations in modern Russia 9
Theme 2. Issues of ethics and psychology of communication in the history of philosophical and psychological thought 11
1. Thoughts of antiquity and modern times about the people as the subject of communication 11
2. Psychological direction 12
3. Psychology of Peoples 13
4. Psychology of the masses and the psychology of interpersonal communication 14
Topic 3. Problems of the psychology of personality and interpersonal communication in the works of Russian scientists 14
1. P. Lavrov and N. Mikhailovsky. Analysis of the motives of human activity 15
2. The psychology of interpersonal communication 16
3. Collective reflexology B. spondylitis 17
4. Ukhtomskii the dominant human mental activity 18
5. The activity approach in psychology. 19 S. Rubinstein
6. The cultural theory of the psyche. Vygotsky 21
7. Development of personality psychology and interpersonal relations in the works of other Russian scientists 22
Theme 4. The main directions of modern psychology of the West and the problems of psychology of interpersonal communication 23
1. Behaviorism 23
2. Gestalt 25
3. "Field Theory" Lewin 26
4. Psychoanalysis 28
5. Humanistic Psychology 28
6. interactionism 29
5. Subject psychic structure of the individual and the practice of business communication 31
1. The structure of the psyche according to Sigmund Freud 31
2. The model of mental structure of the individual in analytical psychology Carl Jung 33
3. The humanistic and cognitive approaches to understanding the psyche of the person 34
Theme 6. Determination of individual behavior in business communication 35
1. Factors determination of individual behavior 35
2. Macro and micro environment of the person 36
3. The dynamics of human behavior 37
4. Role behavior in business communication 38
Theme 7. Psychology of communication 38
1. Communication. Perception and understanding 38
2. Communication as communication 39
3. Communication as interaction 40
Theme 8. Networking and psychological testing 43
1. Methods of psychodiagnostics 43
2. Tests for managers 44
Topic 9 Business Communication in the working group 44
1. Working Group: socio-psychological characteristics of 44
2. Professional maturity of the working group 45
3. Types of relations in the system manager - subordinate 46
4. The moral and psychological climate and its dynamics 48
5. Classification of psycho personalities 49
6. The problem of leadership 50
7. The role of the leader in the development of collective 51
Subject 10. The style and socio-psychological problems of management 52
1. Leadership style 52
2. The classical typology of Kurt Lewin 53
3. Selection of the optimal management style: a contingency approach 54
4 .Mnogomernye 55 models of leadership styles
5. Psychological problems of management 58
Theme 11. Conflicts and ways of their solution 59
1. Conflicts: types, structure, flow stage 59
2. Background of the conflict in the communication process 62
3. The strategy of behavior in conflict situation 63
4. Conflicts in the personal-emotional sphere 64
5. Rules of conduct in conflict 66
Subject 12. The ethics of business communication 67
1. The contradictory nature of the motivation of communication 67
2. Ethics of business communication traditional society 68
3. The ethics of business communication in the teachings of Confucius 68
5. "The Protestant Ethic and the Spirit of Capitalism" 70
6. Modern views on the place of ethics in business communication 72
7. Gene