Important: If the payment was successful, but the login was entered incorrectly, a refund is not provided. This is also stated in the additional terms - CHECK YOUR LOGIN, we do not consider complaints on such issues, the service is considered fully provided. Therefore, we ask you to make sure the entered data is correct before making a payment.

If your account´s country does not match the ones mentioned in the description, a refund is not available. Please, read the description carefully.

If your account is new and has not been topped up before, we recommend starting with a small test payment to avoid a possible region change by Steam. It is also recommended to add any free game.

If you ignored the account conditions and tried to transfer funds, they will not be transferred. If your account´s region is not Russia (Rubles), Belarus (Belarusian Rubles), or Kazakhstan (Tenge), a refund is not possible due to the payment system´s limitations.

For those living in Crimea, LNR and DNR, the following procedure is assumed: 10-15 minutes before payment, it is necessary to turn off the client on the PC and disconnect mobile internet on your smartphone or switch it to airplane mode. Make a payment and after confirmation of successful payment on our website, you can launch Steam. You can track the account replenishment through mail - Steam will send a notification of account replenishment. Please note that Steam blocks payment sending during an active session from Crimea, LNR and DNR, so without using a VPN or in offline mode, account replenishment will not be possible.

It´s important to remember that the maximum Steam balance replenishment is $500 in 24 hours (IMPORTANT: this limit applies to all replenishment methods. If you have already replenished your Steam by $500 per day, our replenishment may not pass due to the limit, so be careful!). You can try to exceed this limit, but it will be at your own risk - in case of loss of funds, we cannot guarantee a refund.