Business Foreign Language (control)

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Verification work on discipline "Business Foreign Language"
Task 1 of the following parts of a letter, make a business letter in accordance with the rules laid down in the topic "The structure of a business letter." Arrange a business letter you drafted on the model of p. 7. Mark the piece of writing numbers, the names of the relevant parts of a business letter, as specified in the sample.
Attention: Sales Manager

Mr Russel Scott
New Electrics Ltd
24 Adam Street
Littletown
LI1 9YN

Samuel Price
Director
The Nut and Bolt

The goods you require will be sent by British Rail and should arrive in Littletown on 31 May 20 ...

Yours sincerely

Encl. Invoice

Please let us know if we can be of any further service.

Re: Order No 56 / AJ

cc Transport Department

Your ref: RS / ac
Our ref: SP / jd 26

THE NUT AND BOLT
15 James Street, Newtown N12 9HG
Tel No: 1234-8766 Fax No: 1234-6547

Dear Mr Scott

Thank you for your order which is greatly appreciated.

21 May 20 ..

Task 2. Rewrite the proposals of the brackets by selecting the right word. Turn suggestions on the Russian language (use tables with clichés).
1) I am (writing / reading) in response to your letter of 5th April.
2) We are looking forward to (hearing / listening) from you.
3) We (enclose / give) a copy of the letter of 25th December about our laser printers.
4) If you (want / need) any further information please contact us by phone at 918-654-89-90.
5) We (welcome / thank) you for your letter of 1st June.
6) We would like to (have / consider) purchasing indoor pool.
7) We are (offering / giving) you a wide selection of watches.
8) We (enjoy / specialize) in manufacturing computers for food industry.
9) As our written contract (agreed / stipulated) you were to deliver the goods by 17th April.
10) (According to / Further to) our telephone conversation we confirm our meeting on 31st May at 5 pm

Task 3. Study the content of the letters listed below. Copy the letters, underline and highlight the bold three clichés in each of the letters (use tables), sign each sample business letter: a) an enquiry, b) an offer, c) a complaint, d) a confirmation.
Sample letter №1
Dear Ms. Haven
I would like to confirm our meeting on Monday, May 3, 2010 at 1:00 pm in your office in Unit 201 on the 3rd floor of XYZ Company Building regarding my application as Sales Executive for your company.
Your secretary, Miles Green called me yesterday regarding your request for an interview, and asked me to confirm my attendance by sending you this letter.
I was also informed to send in a copy of my transcript and my resume for your reference, and I have attached these files in this letter.
I look forward to meeting you. You may contact me at (201) 262-5477 if there are changes on our meeting.
Thank you for your interest in my application.
Yours sincerely

Sample letter №2
Dear Sirs
We are writing concerning the security locks B-701 described on page 23 of your catalogue, which we received yesterday.
We would like to know if the locks can be used on all types of windows or are only suitable for use with wooden windows. We enclose specifications of the windows we intend to fit the locks to.
We look forward to hearing from you.
Yours faithfully

Sample letter №3
Dear Sirs
We specialize in manufacturing laser printers.
Since February this year we have a wide selection of printers model HG7-3650 and model HGF-3675. We hope the printers will suit all your needs.
We would be glad to accept orders to any number of laser printers. You will see that our prices are quoted CIF to South-Eastern Russian seaboard ports and we are offering a special 10% discount, with delivery within four weeks from receipt of order.

Sample letter №4
Dear Sirs
We have examined the consignment of Coffee shipped by the ss (ship) &

Additional information

Task 4. Consider three samples of the main text of the business letter. Insert the missing proposals and concluding phrases below letters. Answers to issue in the form of a table so that each number corresponds to the letter you selected:
Sample letter number 1
Dear Sir
1. ............................................................
We are happy to tell you that above mentioned company has always paid our bills on time. We have never had any problems with them.
2. .............................................................
3. ...............................
RJ Smith
Manager

Sample Letter number 2
Dear Peter
4. ...........................................................................
I am sorry that I was not in the office when you rang but here is the information that you wanted. The address of our branch in Singapore is 54 Liu Fang Rd, Jurong Town, Singapore 2262. The manager is Mr. S Rushford.
.............................................................................. 5
6. ....................................
John Blake


Sample letter number 3
Dear Mr. Wilson
7. ........................................................................
I would be very happy to meet you in my office on the day you suggested, 11 August, at 9 am
8. ............................................................................
9. ........................................
FG Bending
Representative, South East Asia


Sentences and phrases:
a) Looking forward to seeing you.
b) Thank you for you letter of 16 February, concerning the company Asian Electronics.
c) Thank you for your telephone call.
d) Thank you for your fax of 18 July, concerning your forthcoming visit to Hong Kong.
e) I hope this information will help you.
f) Please feel free to contact me if you need any information about our other branches.
g) Best wishes
h) Yours sincerely
i) Yours faithfully


Task 5. Copy the main text of the letter - otveta to the complaint and translate it into Russian.
Gentlemen:
Order 2453/8
We regret to learn from your letter of 12 March that you received only 50 pieces instead of 60 as ordered.
Please accept our apologies for this regrettable mistake and we assure that similar errors will not occur any more.
We shipped the missing 10 pieces by air freight today.
We are sending you the invoice herewith and apologize once again for the inconvenience you have been caused.
We look forward to hearing from you.
Sincerely yours
Eric Stenlund
Export Manager
Encl: Invoice


Task 6. Read the main text of the letter-request, copy it and respond in writing (in English) to the text of the questions proposed after the letter.

Dear Sirs
Thank you for your letter of 25 December.
The main item we are interested in is the kitchen unit listed in catalogue under the heading CM214. As we are building a large block of apartments, we think a unit like the one listed, might be the best installation for our purposes.
Please let us know what your terms of trade are. Could you also tell us if you are able to offer quantity discounts on the price for a large order? We would also be grateful for samples of all your materials used in the manufacture of your units.
I am enclosing a plan of our apartments and the dimensions we would need.
We hope for further cooperation and look forward to hearing from you soon.
Yours faithfully

Questions:
1) What is the author interested in?
2) Why is the author interested in this product?
3) What discount is the author inquiring about?
4) Is there any enclosure with the letter?

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