Conflict management in the organization and the way of their surmounting ...

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Uploaded: 29.05.2010
Content: 00529150715063.zip (90,3 kB)

Description

Thesis 65 p. Subject: Conflict Management in the organization and how to overcome them
for example, Ltd. Adidas.
The work performed in 2010.

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PLAN

INTRODUCTION 3
CHAPTER 1. THEORETICAL ASPECTS OF CONFLICT IN THE 9
1.1. The concept of conflict and types 9
1.2. Causes of conflict 11
1.3. Conflict prevention 16
1.4. Conflict Resolution 19
CHAPTER 2. ANALYSIS OF CONFLICTS IN THE COMPANY (THE CASE of "ADIDAS") 21
2.1. Characteristics of Enterprise 21
2.2. Characteristics of personnel in the enterprise 29
2.3. Organization of wages in the enterprise 31
2.4. Resolution of conflict situations in the organization 37
CHAPTER 3. IMPROVING policy to manage conflict in the enterprise (IN CASE of "ADIDAS") 51
3.1. Proposals to improve the management of conflicts in the organization 51
3.2. Ways of overcoming conflicts in the enterprise 58
CONCLUSION 62
REFERENCES 65

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