Conflict

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Uploaded: 20.02.2009
Content: 90220104602563.zip (655,12 kB)

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Table of contents


Foreword 4
Section I. Formation and Conflict object 7
Chapter 1. Formation of Conflict 8
1.1. Formation of ideas konfliktologicheskih 8
1.2. Development of the domestic conflict resolution 23
Chapter 2. The subject of conflict resolution and methods 27
2.1. The conceptual apparatus of Conflict. Its subject and object 28
2.2. Research methods of the science of conflict 36
Section II. The general theory of conflict 45
Chapter 3. Definition and typology of conflict 46
3.1. The concept of conflict 46
3.2. The object and subject of the conflict 52
3.3. The problem of the typology of conflict 58
Chapter 4: Structure of the conflict 66
4.1. Objective elements of the conflict 66
4.2. Personal elements of the conflict 74
Chapter 5. Causes of conflict 87
5.1. Conflict of interests as the fundamental cause of conflict 88
5.2. Objective factors of conflict 94
5.3. Personal factors of conflict 97
Chapter 6. Functions of the conflict 110
6.1. The concept features a conflict 110
6.2. Structural features of the conflict 113
6.3. Destructive conflict features 115
Chapter 7. Dynamics of Conflict 118
7.1. Before the conflict situation 118
7.2. Open conflict 121
7.3. Post-conflict period, 131
Section III. Intrapersonal conflict 135
Chapter 8. Concept and types of intrapersonal conflicts 136
8.1. The notion of intrapersonal conflict 137
8.2. Forks intrapersonal conflicts 143
Chapter 9: The Causes and Consequences of the intrapersonal conflict 147
9.1. Reasons intrapersonal conflict 147
9.2. The effects of the intrapersonal conflict 157
Chapter 10. Prevention and resolution of intrapersonal conflicts
164
10.1. The methods and conditions of the prevention of intrapersonal conflicts
164
10.2. Methods for resolution of intrapersonal conflicts 174
Chapter 11. Stress. Stressoustoychivost as a way to prevent conflicts
182
11.1. The concept and nature of stress 182
11.2. The causes and sources of stress 187
11.3. Prevention of stress in work situations 188
11.4. Individual strategy and tactics of resistance to stress behavior
192
Section IV. The conflicts at various levels of the social system 205
Chapter 12. Interpersonal conflict 206
12.1. Features of interpersonal conflicts 206
12.2. Interpersonal conflicts in the family 217
12.3. Interpersonal conflicts pedagogical process 227
Chapter 13. The conflicts in the organization 233
13.1. The specifics of the conflict in the organization 234
13.2. Organizational conflicts 240
13.3. Industrial Conflicts 243
13.4. Labour conflicts in the organization 250
13.5. Innovative conflicts 261
13.6. Features conflict management 267
Chapter 14. 271 intergroup conflicts
14.1. Features of intergroup conflicts

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