Crib on business communication + lecture notes

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Sold: 3 last one 22.11.2016
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Uploaded: 08.09.2010
Content: 11018.rar 176,39 kB

Description

Suitable for all universities !!!
Lectures include 60 questions, the volume of 1-2 pages. Made textbooks 2009-2010.
Crib is made of lecture notes, double-sided, measuring 4.5 x 7.5 cm (easily fits into the palm).

TABLE OF CONTENTS
1. The concept of communication. IDENTIFICATION, stereotyping, reflexes. COMMUNICATION AS ACTIVITY
2. The functions and purposes of communication. COMMUNICATION AND NECESSITY as a pragmatic as ends in themselves
3. UROVNIOBSCHENIYA
4. Ritual (social roles) TALK
5. The social perception. EXTERNAL FACTORS Attractions
6. INTERNAL FACTORS Attractions
7. Effects of interpersonal perception
8. IMAGE. ADOPTION OF YOURSELF AND OTHERS
9. Prejudice and their psychological SOURCES
10. PERSONAL quality which enables to understand people
11. KEY ELEMENTS OF COMMUNICATION
12. REFLECTION. Communication barriers
13. "TRUST FILTER" AND PROCEDURE fascination
14. RATIO verbal and nonverbal way communication
15. TAKESIKA. SOCIOCULTURAL MODEL gestures, and taboo GESTURES
16. kinesics
17. FEATURES verbal communication
18. TERMS OF EFFICIENCY TALKS
19. ART OF CONVERSATION
20. persuasive communication
21. The engagement strategy. Role of individual behavior in communicating
22. The social role as an ideal model of behavior. Gender roles
23. ROLE STRUCTURE OF THE GROUP. Group pressure and conformal behavior
24. The group interaction
25. TYPES OF RELATIONS GROUP
26. interpersonal behavior in the game. SCENARIOS AND MECHANISMS OF INTERACTION
27. The concept of DOS. Keynes about the motives of economic behavior. TECHNOLOGY self
28. The three types of distribution of roles. SPACE interpersonal interaction
29. The reference group and its place in the process of interaction
30. STRUCTURE OF BELIEFS ON G. Lassuel
31. TECHNOLOGY Compliment
32. REVIEW
33. BELIEF
34. The tactics and techniques BELIEFS
35. MANIPULATION
36. IMPACT
37. LEADERSHIP AND VARIETY
38. Types of personal influence
39. PHENOMENON feedback in interpersonal communication
40. VIOLATIONS OF COMMUNICATION DIFFICULTIES AND BARRIERS
41. Business negotiations
42. The negotiation process. PREPARATION OF THE NEGOTIATIONS
43. CONDUCT OF BUSINESS MEETINGS
44. TECHNOLOGY parry comments and questions. Creating a favorable psychological climate during negotiations
45. convincing argument
46. \u200b\u200bThe concept of conflict, its structure. TYPES
47. CAUSES OF CONFLICT IN ORGANIZATIONS
48. TYPES OF CONFLICTS. STAGES OF CONFLICT
49. TYPE conflicting personalities. Behavior in the conflict. METHOD conflict analysis
50. The management style conflicts. Conflict Prevention
51. HEAD AND CONFLICT
52. The business discussions, polemics DISPUTE
53. IMPACT psychological techniques in the dispute. TYPES OF QUESTIONS AND ANSWERS to the dispute
54. The notions of morality, ethics, etiquette in business communication
55. mentality. CIVILIZATIONAL MENTALITY East and West
56. The contradiction between business and ethics. PRINCIPLES OF INTERNATIONAL BUSINESS
57. "Resettlement of the nation" and American models
58. The English and the Arab-Muslim model of communication
59. Chinese model BUSINESS COMMUNICATION
60. The French and Japanese models BUSINESS COMMUNICATION

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