Ethics of business relations, the test with the answers 45 questions

Pay with:
i agree with "Terms for Customers"
Sold: 99 (last one 20 days ago)
Refunds: 0

Uploaded: 02.04.2013
Content: 30402203022723.rar (11,52 kB)

Description

Ethics of business relations, the test, 45 jobs.

Task 1.
1. The term "ethics" was introduced into circulation:
• Confucius
• Plato
• Aristotle


2. The first European moralist considered:
• Homer
• Hesiod
• Hippocrates

3. Kant's categorical imperative is formulated as follows:
• I give to you, and I gave
• Do as you think best to do for all
• Live and let live

4. The thesis put forward a non-resistance to evil:
• Leo Tolstoy
• Fyodor Dostoyevsky
• Ivan Turgenev

5. Ethics and morality relate to each other, such as:
• Science and the subject matter
• Theory and practice
• Rules and act

6. Which of the concept does not reflect the origin of morality:
• Naturalistic
• Sociological
• Utopian

7. Moral - is ...:
• The set of rules and standards of professional activity
• The set of specific rules and norms of behavior
• The set of universal rules and norms of human behavior

Task 2.
1. Which of these properties has a moral:
• The invariance
• Imperativeness
• immanence

2. Networking - is ...:
• Formal communication, when there is no desire to understand and take into account the personal characteristics of the interlocutor;
• When the estimate of another person as desired or interfering objects
• When the account for personality traits, character, age, but the interests of the business are more important than personality differences

3. What distinguishes effective from ineffective business communication?
• Effective carries great meaning
• Effective differs clearly set goal
• Effective reach the goal

4. The communicative aspect of communication reflects the desire of the partners in dialogue to:
• the exchange of information
• expand the theme of communication
• strengthening the information impact on partner

5. The interactive aspect of communication is manifested in:
• the need to respect the established norms of communication partners
• Commitment to excellence over the partner in communication
• The desire to establish the best relations

6. perceptive aspect of communication expresses the need for communication in the subjects:
• establishing friendly relations
• empathy, mutual understanding
• maintaining a high status in the communion

7. Which of the recommendations listed below are contrary to effective business communication?
• Strive to master the initiative in communication, to ensure that you no longer listen, try to show their erudition
• In the process of receiving information, do not interrupt the speaker, do not give advice, do not criticize
• Strive to be heard and understood
Task 3.

1. The sense of business communication thesis "separate people from the problem" is:
• Do not attach importance in business communication likes and dislikes
• Focus on the issues discussed, and not to the individual partner
• Resolution of problems of business communication features without considering the individual partner

2. Style of business communication is:
• The manner of behavior in business communication
• Standards of communicating in a specific situation
• Individually-typological features of the interaction partners

3. Identification of the - is:
• Sympathy and empathy to another
• Method of knowledge of another person
• The process of establishing contacts algorithm

4. Stereotyping - it
• Knowledge on the principle of "like to like"
• How to organize the information received
• The process of assessing the level of business communication

5. Reflection - is:
• Initiation of emotional experiences in a partner
• Ability to focus on itself
• Human response to particular business communication

6. In order to affect a personal relationship of employees, the manager must:
• Identify the purpose of the relationship
• pers

Additional information

1. Competence in business communication is:
• corresponds to the quality functional responsibilities
• The ability to objectively assess the relationship
• The ability to establish the necessary contacts

2. Analyzing their relations with subordinates, the manager must:
• Set as slave responds to the authoritarian orders
• Ensure the development of relations
• Invite qualified consultant

3. If planёrke it became clear that the plan is not executed, the supervisor should:
• Ask subordinates to make suggestions
• Place them about planned measures to address the situation
• Dismiss the most backward

4. Bilateral contacts between the boss and subordinates is important because:
• Head can believe, correctly understood his orders
• The slave can ask questions and clarify information
• Without it, people can not work

5. The approach for assessing the conflict, to discuss and find a solution which satisfies all means:
• Smoothing conflict
• The exacerbation of the conflict to an open confrontation
• Involvement of a third party

6. Head, who noted that the subordinate evinces a particular desire (for example, is actively seeking to communicate with others), shall:
• punish him
• Add to the conditions that impede communication
• Place in the environment where such behavior is part of the work process

7. Between people objectively there are personal relationships. It can be argued that:
• Healthy relationships contribute to achieving the organization's objectives
• The nature of a personal relationship unrelated to the successful work
• Personal relations must be strictly limited

Task 5.
1. To encourage the person to do something, you must first of all:
• Create conditions for the performance of work
• Make him want to do it
• to be kind and friendly approach

2. In order to attract anyone to his side must first:
• Convince him that is a sincere friend
• Create the impression he had of importance
• Give people the opportunity to "save face"

3. The expression, which is not conducive to dialogue in an interview:
• you will be interested to know ...
• I want to talk with you ...
• I want to talk to you ...

4. How should I behave with the disinterested companion:

• Ask questions informative, giving an interview attractive shape
• Provide an opportunity to formulate interim opinion
• Thanks for the contribution to the conversation

5. How to deal with an eager conversationalist:
• At clarify and address issues
• Do not allow any criticism
• Always stay cool and competent

6. how to deal with an uncertain interlocutor:
• interest him and offer to take an equal position in a conversation
• encourage him to help formulate thoughts
• try to find out what interests him personally

7. "Body Language" is:
• The motor reaction to the circumstances of human communication
• The means of targeting companion
• Preparation and transmission of information by means of gestures, postures, facial expressions

Task 6.
1. How do you know the saying "Nature gave man two ears, but only one language":
2. Conflict - is:
3. Conflict situation - is:
4. The incident - is:
5. The cause of the conflict - is:
6. Which conflicts are typical reasons: violation of group norms; Low training; inadequate internal installation status, etc.

IF YOU DO NOT SOMETHING liked the work, the report indicates E-MAIL, we will contact you and analyze all of your claim during the day.
If you like the work, please leave feedback, this will help you to increase the product list of inexpensive but high-quality rabot.Rabota in * .rar opens archiver.

Feedback

1
No feedback yet.
Period
1 month 3 months 12 months
0 0 0
0 0 0
In order to counter copyright infringement and property rights, we ask you to immediately inform us at support@plati.market the fact of such violations and to provide us with reliable information confirming your copyrights or rights of ownership. Email must contain your contact information (name, phone number, etc.)