Final exam RFEI Sales Management 50 questions

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Uploaded: 17.01.2011
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Final standings for the academic discipline "sales management" Given the answers to all 50 questions. Rated 5!

A few questions from the test:

1. Efficient and effective achievement of the goals of the sales force, through planning, recruitment, training and personnel management, and control of organizational resources, is called:
a) sales management;
b) marketing management;
c) control of personnel.

2. The main purpose of the sales manager:
a) planning of sales staff;
b) to achieve a certain level of sales, profits and customer satisfaction;
c) the development of the strategy needed to achieve the goal.

3. Planning - is:
a) the employer's efforts aimed at building trade workers necessary working culture and a positive attitude towards work, as well as to provide them with the knowledge needed for the sale of goods / services;
b) a deliberate, systematic process of making decisions about the goals and objectives to be followed by an employee, a group of people, the functional unit or the organization as a whole in the future, as well as decision-making on the use of the resources needed to achieve the objectives;
c) the ability to influence individuals and groups of people, directing their efforts to achieve the goals of the organization.

etc.

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