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Task 1
Question 1. What is management?
1) The ability to get things done;
2) The ability to earn money;
3) Ability to teach people;
4) management practices;
5) A group of people carrying out routine work.
Question 2: Which of the following requirements apply to the manager?
1) To have a holistic vision of the field of activity and its relationship with the environment;
2) Be able to understand the producers and purchasers;
3) To have the technical knowledge;
4) To know the techniques of mathematical analysis;
5) Know only the laws and statutes.
Question 3. At what stage of development of management basic standard was the organization as an open system?
1) Stage 1;
2) 2nd stage;
3) Phase 3;
4) Step 4;
5) Stage 5.
Question 4. The main types of activity are management standards
1) The problem;
2) Role;
3) Team;
4) Plan;
5) Discipline.
Question 5: What is the plan?
1) This is a model, displaying the document problem solving process;
2) It is the projection of the program to one of the coordinate space activities;
3) This is a more detailed component of the program;
4) This is the technological component of the organization;
5) This is the result of the manager.

Task 2
Question 1. What types of environment do you know?
1) Mixed exposure;
2) Direct exposure;
3) indirect effects;
4) Technical impact;
5) biological effects.
Question 2. What are the penetration of the international market:
1) licensing, joint ventures;
2) Import;
3) Indirect investments;
4) Purchase of goods from local producers;
5) smuggled by going abroad illegally.
Question 3. What organization?
1) People who solve various problems;
2) A group of people with a common purpose;
3) The result of the company;
4) management structure;
5) The production plan.
Question 4: What is the purpose?
1) The order of the head;
2) Character;
3) Technology;
4) The end result;
5) The method of interaction.
Question 5. What is the problem?
1) The problem that we must overcome;
2) The end result sought by the group;
3) The prescribed work that must be done within certain time limits;
4) Quality control;
5) The program of the organization of production.

Activity 3
Question 1. What is the strategy?
1) Work with computers and inventions in the workplace;
2) Organization of the automatic control system;
3) A detailed comprehensive and integrated plan;
4) The combination of knowledge, skills, equipment and infrastructure needed to implement the desired changes in the activity;
5) Research the previous organization.
Question 2. What is strategic planning?
1) Tangible benefits to which people aspire;
2) The relation of man to the benefits derived from the society;
3) The beliefs, attitudes and opinions about any activity;
4) Set the actions and decisions taken by management;
5) an assessment of their personal needs.
Question 3.Zadachey strategic planning is:
1) The desire to be at the head of a group of persons;
2) influence people's behavior;
3) Provision of innovations and changes in the organization sufficiently;
4) Failure to changes in the structure of the organization;
5) Organize the work, based on established traditions.
Question 4: What is the role of the organization?
1) The problem of the firm in terms of its core services or products;
2) production technology;
3) The political and social environment;
4) Laws, relations with the public, the international environment;
5) Business Communication.
Question 5. What time period has a short-term goal?
1) More than 2 years;
2) 5 years;
3) from 5 to 10 years;
4) 1 to 14 months;
5) Within a year.

Task 4
Question 1: What are the factors leaders evaluate the environment?
1) The impact on the various aspects of the current

Additional information

Task 18
Question 1. What principles based people management manager?
1) Maintaining constant contact with people
2) First, to give a new job and then praise employee
3) Charging the work in the early days, and praise for her performance in the end
4) Attention to problems, not personalities
5) Attention to the individual, not the problem
Question 2. People with a focus on the past ....
1) It is easy to adapt to the environment;
2) Poor adapt to the hierarchical structure;
3) Ability to work within a rigid structure;
4) may act as a "generator of ideas";
5) can always be leaders.
Question 3. What is the theory buheviorizma?
1) the use of special methods of management;
2) The general theory of the mechanisms of the human subconscious;
3) Personality easily adapts to the environment;
4) The subject of psychology is the behavior, not the human consciousness;
5) The subject of psychology is a person, not a person's behavior.
Question 4: What are the components of a psychological portrait of the person?
1) age, abilities, self-control;
2) temperament, self-esteem, emotional;
3) volitional qualities, communicative, age;
4) temperament, understanding, beliefs;
5) Ability to group interaction, sex, emotions.
Question 5. What type of temperament refers owner of strong type of nervous system?
1) Choleric;
2) phlegmatic;
3) The Melancholy;
4) Sanguine;
5) To no.

Task 19
Question 1. What is the identity of long range and after careful consideration?
1) pedantry;
2) demonstrative;
3) get stuck;
4) excitation;
5) Strong.
Question 2: Which kind of emotional phenomena include "non-specific response of the body in response to a tense situation?"
1) Feelings;
2) The mood;
3) Emotions;
4) Stress;
5) Envy.
Question 3. How to start a business communication?
1) self-esteem;
2) analysis of the external environment;
3) to overcome the psychological barrier;
4) evaluation of the appearance of the interlocutor;
5) direct questions.
Question 4. One person is in a bad mood, and blames his interlocutor. What kind of influence relates this situation?
1) The psychological state;
2) Simplification;
3) other people's opinions;
4) Gallo effect;
5) protection mechanisms.
Question 5: What is the feedback?
1) change their behavior depending on what kind of impression we made on others;
2) Awareness of how others perceive us and change their behavior in accordance with this knowledge;
3) The method for understanding human by comparing yourself to others;
4) Reckoning himself to any group of people;
5) The misconception about the person.

Task 20
Question 1. What is the main feature of the Japanese style of management?
1) Individual thinking;
2) Group activities;
3) Office of the situation;
4) The process of monitoring of results;
5) Lack of delegation.
Question 2. What is the principle of management include the following statement: the main thing for us is to meet the needs of its staff.
1) The policy of full employment;
2) strong convictions;
3) A holistic approach to the assessment of employees;
4) a uniform status of all employees;
5) development of horizontal linkages.
Question 3. The basis of the principle of process control training manager takes into account the feedback between the management and the heads of the various departments?
1) Eligibility;
2) ahead of the event;
3) Training of employees;
4) Personal incentives;
5) Decentralization.
Question 4: What is used as the administrative controls?
1) Assessment of the situation in the external environment;
2) Adaptation;
3) Education;
4) Orders;
5) Promotion.
Question 5. What is the basis of Finnish management?
1) Management System "based on the results";
2) Groups


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