Quality assessment of staff performance

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Uploaded: 10.02.2011
Content: 10210130129790.doc (231 kB)

Description

Course work in management. Subject: Assessment of the quality of staff performance.
It was put on the "excellent" without comments

Contents.
Introduction. 5
1. General approaches to appraisal 6
2. Form of personnel assessment 8
3. Two approaches to the evaluation of personnel 9
4. Quantitative assessment methods 11
4.1 Method of standard assessments 11
4.2 Expert evaluation 13
4.2.1 General Approaches 13
4.2.2 Individual method of peer review 15
4.2.3 The group method of peer review 15
4.2.4 Documentation required under expert assessment 15
18 4.3 Comparative Methods
5. Qualitative evaluation methods. 19
5.1 Based on the method of characteristics. 19
5.2 Assessment based on analyzes of labor. 21
5.3 Method of assessment centers (Assessment Center) 22
5.3.1 Algorithm technique 22
5.3.2 Procedure professiografirovaniya 22
5.3.3 Psychological evaluation of staff 22
5.3.4 Professional personnel evaluation 24
5.4 Management by setting objectives (MBO, Management by Objectives) 25
6. The diagnostic evaluation system 27
6.1 General Approaches 27
6.2 Calculation of the professional and personal qualities of the worker (W) 27
6.3 Calculation of the level of qualifications of the employee (C) 30
6.4 Calculation of the complexity vypolnyaemy works (C) 30
6.5 Calculation of performance appraisals (P) 31
6.6 Calculation of a comprehensive assessment of the results of labor and business skills of employees (D) 31
Conclusion. 32
List of literature used 34

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