RFEI "consumer behavior" final exam

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The final exam "Consumer behavior" Regional Financial - Economic Institute.
50 questions.
Jobs give in rank 5.
Archived: Quest (in pdf format and in plain text txt), Ready (pdf and word).

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Questions:
1. Which of the following cases, the buyer becomes its consumer goods?
a) The wife buys a razor to her husband.
b) A person buys a painting as a gift to a friend.
c) A man has never engaged in cleaning the house, he buys for his wife washing powder.
d) Going to visit a friend, a woman buys tea waffle cake.
2. What is the behavior of consumers?
a) It is a set of actions taken by people with the purchase and consumption of goods (services).
b) This action prior to the buying process.
c) This is a special form of psychology as humans often make purchases.
d) None of the options is correct.
3. What are the patterns in consumer behavior can be detected at the stage of the acquisition?
a) a place to shop - specialty stores, shopping centers, the Internet and so forth.
6} payment method - cash, bank card, credit.
c) The objectives of the purchase - private or sharing, gift, etc.
d) All of the above.
4. In which areas you need to install the trading hall camcorder to a manufacturer could analyze consumer behavior?
a) The entire perimeter of the trading floor.
b) In the most populous departments - bakery and dairy.
c) Some banks.
d) The department with the group of similar goods to which the manufacturer,
5. Why is monitoring the consumer at home rarely used other methods of observation?
a) Because the financial costs of this method are several times more.
b) Because this method gives inferior results.
c) Because consumers do not like to let strangers into their homes.
d) Because home surveillance requires a complex and thorough analysis.
6. The advantage of online surveys is:
a) the speed of information;
b) a clear focus on a specific survey market segment;
c) the opportunity to study in-depth personal aspects of the purchasing process;
g) providing only an important and objective information.
...
48. To what reception completion of the sale include the following statement by the seller: "You will issue a check or cash?"
a) By the end of "either-or".
b) to recurrent completion.
c) By the end with reference to the "third parties."
d) By the end by means of coercion.
49. To what reception completion of the sale include the following statement by the seller: "You know, one of our constant client bought the statue as a gift to his sister. That was just crazy about the design and put it on the most prominent place "?
a) to the return end.
b) By the end of "either-or".
c) By the end with reference to the "third parties."
d) By the end by means of coercion.
50. During the presentation of the seller to the buyer asked the question, and without waiting for an answer, he continued to talk. Is he done?
a) That's right, because you can not avoid long pauses in the presentation.
b) the right, because most of the questions during the presentation are rhetorical.
c) Wrong, his impatience dealer showed that it is not important to the client's opinion.
r) incorrectly, during the presentation in general should not be asking questions.

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