Technology gains and customer retention: modern sales tools (NLP technology)

Affiliates: 16 $ — how to earn
Pay with:
i agree with "Terms for Customers"
Sold: 0
Refunds: 0

Uploaded: 26.05.2008
Content: 80526133440650.exe (273,89 kB)

Description

ALL WE SELLERS
I.SAMOPREZENTATSIYA
P.MEZHLICHNOSTNYE COMMUNICATIONS
Manner of speaking, listening
Empathy
Semantics (far / close)
Perception
Exchange of nonverbal information
Poor feedback
III. The underlying processes of interpersonal relations
IV. USE senses when dealing
V. TECHNOLOGY active listening
VI .ISKUSSTVO ASK QUESTIONS
Classification issues
Types of questions
Types of questions
The method of "funnel"
Engineering survey SPIN
The main functions of the issues in the course of communication
12 of the Rules of questioning
Identify customer needs
VP.PREZENTATSIYA SERVICES
VSH.PREZENTATSIYA GOODS
Stages of product presentation
Methods of presentation
IH.RABOTA objections
Some recommendations
Determination of customer resistance and recommendations to overcome them
Technique objections
Best practices for working with the opposition "Expensive"
How to behave with different psycho customers
Methods suggestion
H.PRIЁMY completed transactions
1. When "NO"
2.Priem- "inflation"
3. When "FOR" and "AGAINST" (Benjamin Franklin)
4. When "PRIEVEDENIE By trivia"
5.Pri "I need to think"
b.Priem "BUILDING BRIDGES"
7. When "similar situations"
8. "silence" - a sign of consent
9.Priem "unquestioned authority"
Yu "method of direct requirements"
I.Priem "assumption"
13.SOZDANIE IMAGE LOSS
METHODS justify the price
HI.TELEFONNYE TALKS
Rules of communication by phone with a potential client
Stages telephone sales
Stage I: Establishing contact
Stage II: Exploration needs
Stage III: Presentation of the offer
Stage IV: Dealing with customer objections
Stage V: End of sale
The approximate scheme of a telephone conversation
HP.PEREGOVORY on receivables
Selected examples exchange of remarks during the talks
WORKSHOP Effective Communication
CONCLUSION

Feedback

0
No feedback yet.
Period
1 month 3 months 12 months
0 0 0
0 0 0
In order to counter copyright infringement and property rights, we ask you to immediately inform us at support@plati.market the fact of such violations and to provide us with reliable information confirming your copyrights or rights of ownership. Email must contain your contact information (name, phone number, etc.)