The course on the subject of personnel management.

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Uploaded: 30.10.2013
Content: 31030151512867.rar (31,85 kB)

Description

The course on the subject of management.
On the topic of evaluation of personnel.

Additional information

P.
INTRODUCTION 3

Chapter 1. The concept and approaches to evaluating the results of 5
1.1 Place of performance evaluation system of personnel management 5
1.2 Methods of assessing the performance of the staff 8
Chapter 2. Implementation of assessment 13
2.1 Methodology Mystery shopper 13
2.2 Evaluation of the results of the personnel 15

CONCLUSION 22

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